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公司名稱: 康悅醫務中心
職業: 腸胃專科診所
地址: Rm1007-1008,H Zentre,Middle road,TST
年資: 25+
家庭資料 - 配偶 : 已婚
家庭資料 - 孩子 : 1子2女
家庭資料 - 寵物 : 0
業餘愛好: 砌圖、閱讀
感興趣的活動: 行山、旅行
原居地 : 香港
居住多久: 50+
我的熱切期望 : 開開心心過日子
沒有人知道的秘密是... : 秘密
我的成功關鍵是 : 世界不斷變化、知識是無窮無盡、學習是終身的保障
目標 : 經濟自由、生活自主
成就 : --
1. 請詳細形容你所提供的產品及服務: (請清晰及明確地描述)
The following describes the products & services you offer. [Be VERY specific]
i. 安排手術
ii. 安排內視鏡檢查及治療
iii. 安排體檢
The following describes the products & services you offer. [Be VERY specific]
i. 安排手術
ii. 安排內視鏡檢查及治療
iii. 安排體檢
2. 你所提供的產品與競爭者之間的分別: (例如: 我的產品 5 年內包退換)
How are you different from your competitors? [eg: My product comes with a 5 years money back guarantee etc]
i. 經驗豐富
ii. 整個過程由同一位醫生親自主理、絕不外判
How are you different from your competitors? [eg: My product comes with a 5 years money back guarantee etc]
i. 經驗豐富
ii. 整個過程由同一位醫生親自主理、絕不外判
3. 請明確列舉你想找尋的目標市場 / 顧客: (例如: 律師, 銀行家, 地產業等)
Name businesses / people within your Target Market. [eg: Lawyer - House Buyers, Bank Officers etc]
i. 機構/公司員工福利部
ii. 體檢中心負責人
iii. 家庭醫生
iv. 醫療保險經紀
Name businesses / people within your Target Market. [eg: Lawyer - House Buyers, Bank Officers etc]
i. 機構/公司員工福利部
ii. 體檢中心負責人
iii. 家庭醫生
iv. 醫療保險經紀
4. 請教我用一句好的開場白，即可為你找尋到適合的目標客戶/ 資源?
What would be good “Conversation Starters” so that I can listen out for lead phrases? [eg: Cleaner - How long does it take you to clean your entire house?, Lawyer - Do you know what your rights as an employer are? etc]
i. 可以為你提供醫療/手術上的諮詢
ii. 人到中年、做一次全面的體檢、一定是正確的
What would be good “Conversation Starters” so that I can listen out for lead phrases? [eg: Cleaner - How long does it take you to clean your entire house?, Lawyer - Do you know what your rights as an employer are? etc]
i. 可以為你提供醫療/手術上的諮詢
ii. 人到中年、做一次全面的體檢、一定是正確的
5. 告訴我當我聽到一句怎樣的說話時即表示有機會可以為你找到合適的引薦?
What “Phrases Do I Listen For” to find you a referral? [eg: Accountant - I don’t have time to do my taxes, Web Developer - I’m looking to market my business internationally, Printer - I’m getting married etc]
i. 有腸困擾、胃煩惱！
ii. 身體健康上有𣎴適的症狀、不如應該如何處理！
What “Phrases Do I Listen For” to find you a referral? [eg: Accountant - I don’t have time to do my taxes, Web Developer - I’m looking to market my business internationally, Printer - I’m getting married etc]
i. 有腸困擾、胃煩惱！
ii. 身體健康上有𣎴適的症狀、不如應該如何處理！
6. 我該如何衡量一個引薦的質量/認真程度? 例如: 我能否告訴___你真的需要請一個新工人? (對方的答案越仔細越理想)
How can I “Qualify” a referral for you to see if they are serious? [eg: Can I tell ___ that you are serious in getting a maid?, Can I inform ___ that you will be visiting his outlet tomorrow at 10 AM? The more specific the better]
i. 健康上的問題造成困擾、影響生活質素。
ii. 健康上的問題非常擔心。
How can I “Qualify” a referral for you to see if they are serious? [eg: Can I tell ___ that you are serious in getting a maid?, Can I inform ___ that you will be visiting his outlet tomorrow at 10 AM? The more specific the better]
i. 健康上的問題造成困擾、影響生活質素。
ii. 健康上的問題非常擔心。
7. 對你來說什麼會是一個不合適的引薦? (例如: 向批發商只訂一件貨)
What is NOT a good referral for you? [eg: Distributors – single item orders, Contractor – soft furnishing etc]
i. 不是外科問題的客人
What is NOT a good referral for you? [eg: Distributors – single item orders, Contractor – soft furnishing etc]
i. 不是外科問題的客人
8. 一般人對你的業務有什麼誤解及我應如何回應? (例如: 風水顧問的費用一般都很昂貴)
What are the most common misconceptions of your business & what should I say? [eg: Feng Shui consultations are expensive, There are hidden cost behind every bridal package etc]
i. 填寫保險文件要額外收費 - 填寫保單不會收費
ii. 可以直接安排做任何手術/內窺鏡/體檢 - 接受所有檢查/療程前一定要由醫生作出適當的診斷和評核
What are the most common misconceptions of your business & what should I say? [eg: Feng Shui consultations are expensive, There are hidden cost behind every bridal package etc]
i. 填寫保險文件要額外收費 - 填寫保單不會收費
ii. 可以直接安排做任何手術/內窺鏡/體檢 - 接受所有檢查/療程前一定要由醫生作出適當的診斷和評核
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Good Referral:
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Ideal Referral:
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Dream Referral:
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Upstream Industry 1:
機構員工福利部主管
Upstream Industry 2: 家庭醫生
Upstream Industry 3: --
Common Customer Industry 1: 醫療保險從業員
Common Customer Industry 2: 日間醫療中心主管
Common Customer Industry 3: --
Downstream Industry 1: 醫療用品公司
Downstream Industry 2: 藥物批發商
Downstream Industry 3: --
Upstream Industry 2: 家庭醫生
Upstream Industry 3: --
Common Customer Industry 1: 醫療保險從業員
Common Customer Industry 2: 日間醫療中心主管
Common Customer Industry 3: --
Downstream Industry 1: 醫療用品公司
Downstream Industry 2: 藥物批發商
Downstream Industry 3: --