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公司名稱: Be Youth
職業: 專業美容
地址: 尖沙咀堪富利士道4-4A號堪富利廣場13樓全層
年資: 7
家庭資料 - 配偶 : 已婚
家庭資料 - 孩子 : 未有
家庭資料 - 寵物 : 3隻家貓，其中最老19歲的於2022年尾離世，另2隻已12歲
業餘愛好: 玩股票
感興趣的活動: 同一班正能量既朋友一齊活動，好似Hero buddies 我地會一齊行山, 露營, 打排球, 包場睇戲, 食好野
原居地 : 香港
居住多久: 出世到現在
我的熱切期望 : 係事業上有一定成就
沒有人知道的秘密是... : 已經42歲了
我的成功關鍵是 : 堅持，熱誠，焦點向外
目標 : 2024年下半年, 要開展特許經營業務, 支持更多有心好想做美容事業既美容師, 一齊做返好個行業風氣
成就 : 半工讀完成MBA
1. 請詳細形容你所提供的產品及服務: (請清晰及明確地描述)
The following describes the products & services you offer. [Be VERY specific]
i. 皮膚護理服務: 最強項幫客人袪除色斑, 另有處理暗瘡, 細胞更新的療程
ii. 有自家品牌的護膚產品
The following describes the products & services you offer. [Be VERY specific]
i. 皮膚護理服務: 最強項幫客人袪除色斑, 另有處理暗瘡, 細胞更新的療程
ii. 有自家品牌的護膚產品
2. 你所提供的產品與競爭者之間的分別: (例如: 我的產品 5 年內包退換)
How are you different from your competitors? [eg: My product comes with a 5 years money back guarantee etc]
i. 我們以誠待客，從不硬銷，超過九成客戶來自referral，有部份客戶更跟隨超過十年以上，於疫情間，還得到客戶信住及支持，不離不棄
How are you different from your competitors? [eg: My product comes with a 5 years money back guarantee etc]
i. 我們以誠待客，從不硬銷，超過九成客戶來自referral，有部份客戶更跟隨超過十年以上，於疫情間，還得到客戶信住及支持，不離不棄
3. 請明確列舉你想找尋的目標市場 / 顧客: (例如: 律師, 銀行家, 地產業等)
Name businesses / people within your Target Market. [eg: Lawyer - House Buyers, Bank Officers etc]
i. 護士，教師，金融行業，模特兒
Name businesses / people within your Target Market. [eg: Lawyer - House Buyers, Bank Officers etc]
i. 護士，教師，金融行業，模特兒
4. 請教我用一句好的開場白，即可為你找尋到適合的目標客戶/ 資源?
What would be good “Conversation Starters” so that I can listen out for lead phrases? [eg: Cleaner - How long does it take you to clean your entire house?, Lawyer - Do you know what your rights as an employer are? etc]
i. 對間中/經常到美容院做皮膚護理的朋友：你的美容顧問有冇每次都hard sell 你要你消費，而令你感到壓力？
ii. 對從未到美容院的朋友：如果你想做facial，想搵一間唔會hard sell 服務質素好的店幫襯嗎？
What would be good “Conversation Starters” so that I can listen out for lead phrases? [eg: Cleaner - How long does it take you to clean your entire house?, Lawyer - Do you know what your rights as an employer are? etc]
i. 對間中/經常到美容院做皮膚護理的朋友：你的美容顧問有冇每次都hard sell 你要你消費，而令你感到壓力？
ii. 對從未到美容院的朋友：如果你想做facial，想搵一間唔會hard sell 服務質素好的店幫襯嗎？
5. 告訴我當我聽到一句怎樣的說話時即表示有機會可以為你找到合適的引薦?
What “Phrases Do I Listen For” to find you a referral? [eg: Accountant - I don’t have time to do my taxes, Web Developer - I’m looking to market my business internationally, Printer - I’m getting married etc]
i. 我的美容院經常hard sell，令我怕左唔想去！
ii. 想去做facial但唔知邊間好，又怕被hard sell
What “Phrases Do I Listen For” to find you a referral? [eg: Accountant - I don’t have time to do my taxes, Web Developer - I’m looking to market my business internationally, Printer - I’m getting married etc]
i. 我的美容院經常hard sell，令我怕左唔想去！
ii. 想去做facial但唔知邊間好，又怕被hard sell
6. 我該如何衡量一個引薦的質量/認真程度? 例如: 我能否告訴___你真的需要請一個新工人? (對方的答案越仔細越理想)
How can I “Qualify” a referral for you to see if they are serious? [eg: Can I tell ___ that you are serious in getting a maid?, Can I inform ___ that you will be visiting his outlet tomorrow at 10 AM? The more specific the better]
i. 你識唔識人開美容院？你有冇去過？貴唔貴？會唔會好hard sell架？有咩service？
How can I “Qualify” a referral for you to see if they are serious? [eg: Can I tell ___ that you are serious in getting a maid?, Can I inform ___ that you will be visiting his outlet tomorrow at 10 AM? The more specific the better]
i. 你識唔識人開美容院？你有冇去過？貴唔貴？會唔會好hard sell架？有咩service？
7. 對你來說什麼會是一個不合適的引薦? (例如: 向批發商只訂一件貨)
What is NOT a good referral for you? [eg: Distributors – single item orders, Contractor – soft furnishing etc]
i. 對外表沒有要求，從來都唔做Facial，亦沒有用家用護膚品習慣的，將來亦不考慮做護理
What is NOT a good referral for you? [eg: Distributors – single item orders, Contractor – soft furnishing etc]
i. 對外表沒有要求，從來都唔做Facial，亦沒有用家用護膚品習慣的，將來亦不考慮做護理
8. 一般人對你的業務有什麼誤解及我應如何回應? (例如: 風水顧問的費用一般都很昂貴)
What are the most common misconceptions of your business & what should I say? [eg: Feng Shui consultations are expensive, There are hidden cost behind every bridal package etc]
i. 好貴 - 有很多客戶來咨詢時在乎價格，但在使用時在乎效果。平既野買到個刻係好開心，覺得著數左。但最終冇效果的再平都係浪費。最後會發現貴有貴既道理。
What are the most common misconceptions of your business & what should I say? [eg: Feng Shui consultations are expensive, There are hidden cost behind every bridal package etc]
i. 好貴 - 有很多客戶來咨詢時在乎價格，但在使用時在乎效果。平既野買到個刻係好開心，覺得著數左。但最終冇效果的再平都係浪費。最後會發現貴有貴既道理。
1. 高級警務人員
2. 香港傷殘劍擊運動員
3. 物理治療師
4. 護士長
5. 律師
6. 小學校長
7. --
8. --
9. --
10. --
1. 美甲師
2. 睫毛師
3. 紋眉師
4. 化妝師
5. 形象顧問
6. 婚紗店
7. 婚禮攝影
8. 痛症中心
9. 物理治療中心
10. --
1. 保險
2. 媽媽群組群主
3. KOL
4. 中醫師
5. 美甲師
6. 紋眉師
7. --
8. --
Good Referral:
有意想轉美容院的愛美人士
有意想轉美容院的愛美人士
Ideal Referral:
一年內會結婚及想改善皮膚的人士
一年內會結婚及想改善皮膚的人士
Dream Referral:
居於香港的高消費內地人士
居於香港的高消費內地人士
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